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  Social Media Agency in Malaysia A social media agency is the way a brand or individual communicates with their audience online. It's a brand's unique style, personality, and expression, which is reflected in the language, attitude, and emotional undertones used in social media posts, comments, and interactions. A brand's social media agency should reflect its values, mission, and history. It should also be tailored to its target audience , helping customers connect with the brand on an emotional level. A consistent and authentic voice can help build trust, loyalty, and engagement with followers . Here are some steps you can take to roll out a social media strategy: Set up tools: Create listening dashboards and analytics tools Create profiles: Create accounts, profiles, and branding Create content: Create content for sharing across channels Promote content: Distribute and promote your content Build community: Set up a newsletter, launch contests, and special offers M...